Refund policy

Return and Refund Policy

Right of Withdrawal In accordance with French consumer law, you have 14 days from the date you receive your order to withdraw from your purchase without giving any reason.

Return Conditions To be eligible for a return, items must be unworn, unwashed, and in their original condition with all tags attached. For hygiene reasons, we cannot accept returns on items that show signs of wear.

How to Initiate a Return To start a return, contact us at [your contact email] within 14 days of receiving your order. We will provide you with return instructions. Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

Refunds Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. Approved refunds will be processed to your original payment method within 14 days of receiving the returned item.

Defective or Incorrect Items If you received a defective or incorrect item, please contact us immediately at [your contact email] and we will arrange a free return and replacement or full refund.

Contact S.O.R.Y clothing | [6 rue du four ] | [leocolombia94@gmail.com]