Shipping policy
Shipping Policy
Processing Time Orders are processed within 1–3 business days. Orders placed on weekends or public holidays will be processed the next business day.
Shipping Destinations We ship within France and internationally. Shipping rates and estimated delivery times are calculated at checkout based on your location.
Delivery Times
- France: 2–5 business days
- Europe: 5–10 business days
- International: 10–20 business days
Delivery times are estimates and may vary due to carrier delays, customs processing, or other factors outside our control.
Shipping Costs Shipping costs are displayed at checkout before you confirm your order. We occasionally offer free shipping promotions — subscribe to our newsletter to stay informed.
Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. Use this to follow your delivery in real time.
Lost or Damaged Packages If your package is lost or arrives damaged, please contact us at [your email] within 7 days of the expected delivery date and we will work to resolve the issue promptly.
Customs & Duties For international orders, customs fees and import duties may apply and are the responsibility of the customer.
Contact: leocolombia94@gmail.com